The Checklist Is the Company.
Prime Air Duct Experts is a new name, and we'd rather say that plainly than pretend otherwise. What isn't new is the field time behind it: our technicians bring 15+ years in Texas duct systems, attics, and air handlers. We built the company around one idea — duct work should be verifiable.
Make every duct verdict verifiable.
Every visit runs on a borescope camera pass keyed to EPA guidance and NADCA's ACR standard. Every finding gets a photo, a location, and a clean/not-yet call. Every quote traces back to a documented finding — not a hunch on a clipboard.
A written standard for every duct system in Texas.
If your ducts are clean, we say so and leave. If they need work, you'll know exactly which runs, why, and what the standard says about it. No scare stories, no "while we're in here" add-ons — just the standard, applied, in writing, one DFW report at a time.
Four rules the checklist enforces.
Camera-First, Every Visit
Every visit starts with a borescope pass of your supply and return runs, weighed against EPA's condition-based guidance and NADCA's ACR standard — the same sequence every time, whether it's a routine cleaning or a pre-purchase assessment. Nothing gets skipped because the crew was busy, and nothing gets invented because the schedule was slow.
Every Finding Photographed
A verdict without evidence is just a claim. Each failed checkpoint gets a photo, its location on the structure, and the standard it fails against. Reports land within 48 hours, formatted so an insurer, a buyer, or a competing contractor can follow them without a phone call.
Clean or Not-Yet, Not Vague
You'll never read 'some concerns were noted' in one of our reports. Each part — supply runs, return runs, plenums, the coil area, registers — gets a clear clean or not-yet call against written criteria, plus a severity note: act now, monitor, or leave it alone. That's what makes the recommendation prioritizable.
Quotes That Trace to Findings
Repair quotes map line by line to documented defects. Each line names the problem, the fix, and the standard it satisfies, and you can approve any subset. The work runs with licensed & insured contractors against that written spec, then gets verified against the same criteria.
Booking to closeout, one sequence.
Book
A person answers 7 AM to midnight, confirms the flat inspection fee up front, and schedules a same-week slot. No phone-quote guessing.
Inspect
The visit runs a borescope camera pass of every accessible supply and return run, both plenums, and the coil area — measured against EPA guidance and the ACR standard.
Report
Within 48 hours: every checkpoint scored pass or fail, a photo behind each fail, and the standard it fails against. Forwardable to anyone.
Quote
If repairs are warranted, each quote line names the defect, the fix, and the standard it satisfies. Approve all of it, some of it, or none.
Clean
Approved cleaning runs by source removal under negative pressure against the written scope — the runs to clean, the method, and any treatments named before work starts.
Verify
Finished work gets checked against the same criteria that flagged it, photographed, and filed with your report. You keep the paperwork.
"We're rarely the lowest bid — measuring, photographing, and writing everything up takes real hours, and we won't drop the documentation to match a flashlight-and-a-handshake price. What you get for it is a verdict you can check."
Get it inspected. Get it in writing.
Flat fee confirmed when you book. Same-week scheduling. A pass/fail verdict within 48 hours.
24/7 Response
Water intrusion in the ducts, a musty smell that won't quit, or vermin in the system? We answer 7 AM to midnight and every visit ends with camera photos and a written verdict — including a straight "your ducts are fine" when that's what we find. After-hours dispatch runs subject to crew availability.
Emergency line